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Operations Manager of a Pallet Repair Facility

Department: Triple C Enterprise
Location: Atlanta, GA

Triple C Enterprise is seeking to hire an Operations Manager in Atlanta, GA

Job Status: Exempt Full-Time
Reports to: Director of Operations
Direct Reports: approximately 40 Employees
Operations Schedule: 1 shift, Monday to Friday with occasional Saturday as needed
Salary Range: $65-75k annually

POSITION SUMMARY
Fully responsible and accountable for the critical functions, processes, and procedures of plant operations to include: production and quality of product, receiving, inspecting, repairing, inventory, shipping, continuous improvement, operational fiscal accountability, customer service delivery, administration and compliance of human resources and employee relations, and equipment and technology needs.
POSITION DETAILS AND DUTIES

  • Develop and foster a partnership with our customer & facility partner managing the facility to comply and exceed customer standards and SOPs
  • Drive daily communications between the plant and customer through multiple modes of communication
  • Ensure focus in day to day operations to include but not limited to quality and on-time
  • Make certain that supplies and repair materials meet customer specifications and are used in accordance to customer guidelines
  • Monitor and drive quality through sort and repair processes
  • Full ownership for plant operation’s Key Performance Indicators (KPIs)
  • Drive process improvement across all aspects of the operations
  • Ensure that inventory reporting and audit processes are in place and adhered to
  • Assure accurate, timely and proper receiving and shipping of end product
  • Monitor and drive employee safety
  • Ensure facility sanitation and cleanliness
  • Monitor and maintain risk management and loss control
  • Track and manage costs and expenses
  • Function successfully in both warehouse and corporate environments
  • Schedule personnel based on client needs and schedule
  • Create and transmit data and various reports to corporate
  • Audit daily labor and billing reports
  • Handle deposits and cash
  • Oversee all human resources matters to include recruitment, training, file maintenance, confidentiality, conflict management, progressive discipline, documentation, workers’ compensation, and state and federal compliance requirements
  • Other duties as deemed relevant and necessary

QUALIFICATIONS, SKILLS AND REQUIREMENTS

  • 3-5 years of operations management and line production experience
  • Bilingual in Spanish and English
  • Self-starter who is able to work independently in a remote location
  • Excellent interpersonal communication, leadership, and customer service
  • Excellent verbal and written communication skills
  • Demonstrated ability to develop and foster relationships across all functions
  • Proven track record in managing employee relations and human resources matters
  • Strong ability to make decisions, problem-solve, prioritize assignments and direct the workforce in an ever-changing warehouse
  • Proven analytical and problem-solving skills
  • Understanding of basic accounting principles
  • Ability to quickly develop and execute plans in an ever changing environment of priorities
  • Knowledgeable of Microsoft office programs including MS Word and Excel
  • Ability to acquire working knowledge of customer technology and/or other industry-specific systems
  • Experience with managing budgets and ability to create and maintain various management
  • Being adept at seeing the “big picture” as well the small details
  • Experience with heavy warehouse equipment is preferred

PERFORMANCE MEASUREMENTS

  • Zero Harm-Safety goals
  • Quality audits
  • Site audits
  • Cost savings initiatives
  • Customer service satisfaction
  • Fiscal goals

Benefits include a variety of health insurance options, vacation, paid holidays and 401(k) participation
ABOUT US
Triple C Enterprise is a subsidiary of Diversified Logistics, headquartered in Northeast Florida. We are an established, diverse family of companies specializing in unloading, pallet manufacturing and total pallet management.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
Recruiters, please don't contact this job poster.

Job Type: Full-time

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